How DAOs Will Transform the Customer Experience

The simplest business models are the easiest to run, but ecosystems are the future of the technology business. They are also complicated and delicate and, as we keep seeing, large companies, with their focus on shareholder returns above all else, find that balancing act difficult to sustain. Simpler is always easier, but if we’re going to have complexity, perhaps it will work out better as a DAO.

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